Bill is simply one of the most capable and willing individuals I know. He has proven his ability to take a property and turn it significantly around in just a relatively short time.
Larry StarrPresident & Owner, Qualified Plan Consultants, Inc.
New England Hospitality Resources
Fifty years of hotels that perform.
The consulting practice of Bill Brown—hotel openings, renovations, inspections, and sales leadership across five decades in the lodging industry. When your property should be doing better, he finds out why.
50
years in
the lodging industry
Experience you can hand a property to.
Bill Brown has opened hotels, taken new construction from plans to occupancy, converted a historic building into a working hotel, and carried renovations through with a variety of brands—in large markets and mid-markets alike.
That background is the product: an owner's understanding of what makes a property earn, and the operator's eye to see where yours isn't.
Connecticut Lodging Association
Chamber of Commerce Executive Committees
Visitors & Conventions Bureaus
Pioneer Valley Business Executives
What NEHR does
Three ways to put a property right.
Every engagement starts with the same question: what is standing between this hotel and the results it should be getting?
01
Inspector Points
Quality assurance inspections
Walk into your mandatory brand inspection already knowing you'll pass. A full property inspection, conducted the way the inspectors will conduct theirs—before it counts.
How it works 02Sales Ahoy!
Sales & marketing training
Empty rooms are a sales problem before they're anything else. A one-to-two-day on-site program that trains your team to sell the property they're standing in.
How it works 03The Hotel EMS
Operational diagnosis
When something is holding your property back and nobody can say what, Bill comes in, finds it, and hands you a plan to fix it. Diagnosis first, then treatment.
How it works
Who you'd be working with
The man behind the practice.
Hotel consulting is a person, not a brochure. Bill Brown built his fifty years the long way—running properties, opening them, renovating them, and selling them to the travelers and groups that keep them full.
He works directly with owners, developers, and the financial partners behind lodging projects. No hand-offs, no junior staff. The person who inspects your property is the person whose name is on the door.
Bill Brown President, New England Hospitality Resources · Central Massachusetts
Five decades, in practice
Hotel openings
Several successful openings taken from empty building to operating property—staffing, systems, and the first year that decides everything.
New construction
Ground-up projects guided from plans through opening day, on the operator's side of the table.
Historic conversion
A historic building converted into a working hotel—the hardest kind of project there is to get right.
Brand renovations
Numerous property renovations carried through with a variety of brands, and the standards that come with each.
What colleagues say
A reputation, on the record.
Bill is the consummate professional with a positive and uplifting nature that welcomes all who have had the pleasure of knowing him. Any organization would be well served by this seasoned professional!
Kim DurandManager of Special Projects & Executive Assistant
For me personally he was instrumental in helping my organization with meeting space that were exactly what we needed and at an affordable price.
Lorraine SanbornProsperity Mentor
The properties New England runs on
If your hotel should be doing better, let's find out why.
One conversation, no cost and no obligation. Bill will tell you plainly what he sees, what he'd check first, and whether NEHR is the right fit for it.
Schedule a conversation
Or call Bill directly: (508) 471-6560